Responsible Social Play

1. Principles of Healthy Social Entertainment

At Zynga Games (operated by Zynga In.), we develop social games to provide lighthearted recreational enjoyment. Because our games simulate casino slot machines, we recognize the vital importance of promoting awareness, setting personal time boundaries, and protecting vulnerable individuals.

2. Strict 19+ Age Restriction Policy

Access to our site and all embedded games is restricted to users who are 19 years of age or older. We enforce this policy through our mandatory age verification gate upon entry.

If you share your computer or mobile device with individuals under 19, or if minors reside in your household, we urge you to install third-party parental control filters to prevent underage access to simulated casino mechanics.

Recommended Parental Filtering Tools:

• Qustodio: Comprehensive screen time management and website category blocking (qustodio.com).
• Net Nanny: Real-time internet content filtering and app blocking (netnanny.com).
• Bark: Device monitoring for modern families (bark.us).
• Built-in OS Controls: Utilize Apple Screen Time or Google Family Link to restrict mature web content.

3. Self-Assessment: Healthy Gaming Habits

Even with free-to-play simulations, maintaining balance is essential. Ask yourself the following questions:

• Do you spend more time playing free social games than you originally intended?
• Does playing simulated games interfere with work, studies, or family obligations?
• Do you turn to social slot games as an escape from real-world emotional stress?
• Do you feel an urge to transition from free social games to real-money gambling websites?

If you answered "yes" to any of these questions, we strongly encourage taking an extended break from simulated gaming environments.

4. Independent Support Organizations

If you or someone in your community is struggling with problem gambling habits or compulsive behaviors, professional confidential support is available 24/7:

• National Council on Problem Gambling (NCPG - USA):
  Helpline: 1-800-522-4700 (Toll-Free, 24/7)
  Website: ncpgambling.org
• Gamblers Anonymous:
  International fellowship for recovery from compulsive gambling.
  Website: gamblersanonymous.org
• BeGambleAware (UK & Global):
  Free, confidential help and advice.
  Website: begambleaware.org

5. Social Gaming Is Not Gambling

Success in our free demo games does not mean you would win at real-money gambling. Slot results in our prototypes are generated by simulation for entertainment only, and practice on social casino games does not improve your chances in any real casino product.

6. Setting Time Limits

• Decide in advance how long you want to play and stick to it.
• Use a phone timer or your device's Screen Time / Digital Wellbeing tools.
• Take a short break at least every 30 minutes of continuous play.
• Avoid playing late at night or when you are tired.

7. Taking a Break

If you feel that playing is no longer fun, step away. You can clear your browser data to reset your demo balance, close the tab, or block zyngagamess.com in your device settings. We will never send reminders or notifications encouraging you to return.

8. Warning Signs of Problem Gambling

• Spending more money or time on gambling than you can afford.
• Chasing losses or borrowing money to gamble.
• Hiding gaming or gambling activity from family and friends.
• Feeling anxious, irritable or restless when not playing.
• Neglecting work, studies or relationships because of gaming.

9. Supporting a Friend or Family Member

If you are worried about someone close to you, talk to them calmly and without judgement, encourage them to take a break, and share the contact details of the support organisations listed above. Professional helplines also offer advice for family members.

10. Our Commitments as a Game Developer

• No real-money deposits, wagers, payouts or prize redemptions.
• No sale of virtual credits and no in-game purchases.
• A mandatory 19+ age gate on entry.
• No marketing aimed at minors or vulnerable persons.
• Clear entertainment-only disclaimers on every page.

11. Protecting Minors

Our content is designed for adults only. Visitors who state they are under 19 are redirected to an information page and cannot access the games. If you believe a minor has accessed our website, please contact us so we can review the situation.

12. No Real-Money Promotions

Zynga In. does not advertise, recommend or link to real-money casinos, sportsbooks or betting operators. Our games are not a pathway to real-money gambling, and we do not receive any commission from gambling operators.

13. Feedback on Our Responsible Gaming Approach

We regularly review this page and our game design practices. If you have suggestions on how we can better support healthy play, please share them with us using the contact details below.

14. Contact Our Studio Welfare Desk

If you have questions regarding our responsible play standards or wish to request resources, please reach our team at [email protected] or write to Zynga In., 699 8th St, San Francisco, CA 94103, USA.